WHAT’S THE PROCESS FOR ME, THE PATIENT?

Step 1: Onboarding

To begin the program, a Medek Health representative will contact you, get your consent to proceed, explain the process to you, confirm your contact information, and prepare the device to be mailed out to you.

Step 2: Device Mailed Out

Once your records are updated with your consent, the device will be mailed out to you.

Step 3: Device Education

Our patient care team will call you to ensure you’ve received the device. If you have any questions, they will be happy to answer them for you. Our team strives to make the process as simple as possible for you.

Step 4: Start the Program – Initial Reading

The good news is that you can use the device as soon as you receive it- even without speaking to the patient care team. Since there is no set-up, wifi, or app connection required, simply insert the batteries (or begin charging it) and take your first measurement!

Step 5: Take Regular Measurements

This step is the most important! It is important that your measurements be taken as instructed by the physician. These measurements are essential to providing the physician with the most accurate picture possible of your condition at all times. These measurements will also afford the physician the opportunity to identify potential issues before they become something more serious

Step 6: Continued Care & Follow-Ups

Your personal patient care team member will follow up with you on a regular basis. They will review your data with you, while also ensuring your are obtaining the best possible results during your time in the Remote Patient Monitoring Program.

FREQUENTLY ASKED QUESTIONS

I didn’t contact you. How did you get my information? / How was I selected for this program?

Your doctor or healthcare provider prescribed the program since you qualify. No sensitive information is provided to our team before you agree to participate in the program.

Technology and I don’t get along. Are you certain that I will be able to participate in remote patient monitoring?

Yes! The program was specifically designed for individuals who have a more challenging time getting accustomed to new technological devices. Our team will guide you through the usage of the devices and the program.

This program sounds great- but expensive. How much will I be paying?

The program is free if your insurance qualifies.

Can you tell me more about my patient care team member? How do I know their readings are accurate?

We have a team of healthcare professionals that have combined experience of over 100 years in the field. We constantly vet and train these team members monthly to ensure they are up to date with the latest technology and healthcare trends.

RPM for Patients